Q&A Recommending this Product

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Pros:

brightness (1)

• ...enviroment. So I was surprised that I got the brightness I needed and the fantastic color that I...

channels (2)

• ...tv, all I could say was wow! Watching HD channels and blu ray is unbelievable . The thickness and weight is something you...
• ...speakers and the Yamaha RX-V765BL 665 Watt 7- Channel Home Theater Receiver (all purchased at...

detail (2)

• ...uniforms and helmets is just unbelievable. Details of the field and the sidelines are intense...
• ...far. The built in library is also a fun detail not sure how much use it will get but again...

feature set (10)

• ...improve this feature. The content library feature is my favorite . It allows you to display a slideshow of...
• ...it will get but again a good start to an interesting feature that could add value. I also purchased...
• ...and the streaming music of Pandora to be a very useful feature and I also find that normal DVDs do look...
• ...hoping that a future firmware upgrade would improve this feature . The content library feature is my favorite...

firmware (2)

• ...v1013 tonight. Update 10/18/09: updated the firmware with no problem . Hubby and I could not see the "flashlights...
• ...October of 2009 and I have applied the latest firmware (1013) from the Samsung website. The picture...

performance (3)

• ...service. They were simple, effective, and quick . They brought it in, unpackaged it, connected...
• ...advances, I'm sure this TV will be surpassed in performance by future models from Samsung or competing...
• ...unit more than any startling difference in performance, and until the consumer electronic brands develop technologies...

picture quality (15)

• ...normal TV. But other than that issue the picture is very good and all that I expected. The widgets work...
• ...definitely was NOT disappointed! The color, and picture quality are absolutely amazing ! I thought the image on my LCD was nice...
• ...what I just paid for this one. So far, am pretty happy with the picture . I keep looking for the uneven "flashlights...
• ...Excellent TV, very good image , the lights in the corners worried me, but...

sound quality (8)

• ...latest Bond movies. *2ms response time ( sounds good to me) Cons: *Only one regular RCA input...
• ...Sony XBR is almost the same as this. The sound is really not that bad if you look at how slim this LCD is, so...
• ...houses adequate speakers, producing fairly good sound quality for normal TV viewing. Of course, you would...
• ...The picture and sound on this sleek Samsung is excellent . We actually feel like we are on the set...

Cons:

business (2)

• ...warranty. I'm sure BB is losing a LOT of business with their idiotic "Magnolia" strategy -- but that's their problem. Thanks to them turning...
• ...they said a service person would visit in 2 business days. At the end of the second day, I received...

customer service (10)

• ...the settings menu. So I called Samsung, customer service was pretty good - they sent a guy within a week. He came...
• ...me off and never showed, then finally a decent service company came out and replaced the main power...
• ...Samsung is having QC problems along with customer service issues. If I were experiencing the spotlights...
• ...latest firmware (1013) from the Samsung website . The picture is nothing short of amazing...

problems (4)

• ...it home and had it running in 15 minutes. No problems at all. I must say the colors are just sick...
• ...no picture burn-in. Early LCDs had jitter problems, but those days are gone. Please note that this...
• ..."Magnolia" strategy -- but that's their problem . Thanks to them turning me away, I was able...
• ...an acceptable response and solution to my problem, I will have no choice but to pursue my complaint in a legal forum...

receiving quality (3)

• ...I just received the TV two days ago, there is no problem...
• ...would have the same problem. To date, I have received no response from you. I take this to mean that...
• ...my second documented request and if I do not receive an acceptable response and solution to my...

sending (3)

• ...customer service was pretty good - they sent a guy within a week. He came in, look at...
• ...changes input settings, guess what, theyre sending another company out to repair that issue...
• ...asked them, it is also Samsung policy to send defective remotes and not put in a replacement order...

series (2)

• ...researching TVs before deciding on the Samsung Series 8. This TV has a great picture partly because...
• ...But if you cant wait, then buy the 7000 series and not the 8000 series as difference is minimal...

settings (2)

• ...find that Samsung opened up all of the A/V settings so you can seriously adjust the picture...
• ...are easy to get used to and easy to find settings that help but never the less it is a con in my mind. ...