Q&A Recommending this Product

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Pros:

cleaning ability (2)

• ...I have had the vacuum for 17 months. The suction and cleaning ability are still fantastic . It brings up much more than you can see. The downfall, which...[0.9]
• ...and you don't mind being ignored, you will benefit from its superior suction and cleaning ability . ...[0.6400000000000001]

engineered (1)

• ...so I wore out the first one. Love these things. They are the best engineered , most well-thought out product I have ever owned. Last week...[0.8]

feature set (2)

• ...There are plenty of reviews touting the many great features this vac has to offer, and rightfully so. Briefly, I have two...[0.8]
• ...of pet hair (plus dirt and unseen carpet fuzz too). Another amazing feature is that the vacuum automatically self adjusts it's height for...[0.8]

steaming (1)

• ...since getting the Dyson DC17. It practically runs itself. I steam cleaned my carpet today & usually it brings up a lot of hair ( I have...[0.9]

usability (3)

• ...the pull out handle on this gets great suction and is super easy to use . I was hesitant to spend this much money on a vacuum, but I...[1.0]
• ...regular vacuum cleaners. HOWEVER, the downside of this product is not easy to use on the stairs. Actually, it is very difficult to clean the stair...[-1.0]
• ...brush that does nothing positive * Attachments are really odd/ not intuitive to use. Overly complicated hose/extender...multiple attachments...[-1.0]

Cons:

customer service (13)

• ...Went to Bed Bath & Beyond and the clerk was very accurate and knowledgeable in his description and use of the Dyson. I learned before in...[1.0]
• ...venerable Kirby vacuum bit the dust (after so many years of good service ) and my wife suggested Dyson, at first I was real reluctant...[1.0]
• ...thrilled with the cleanliness of my home after using it. That's superior customer service if I ever experienced it. Let's face it, customer service is...[0.8]
• ...Build quality - 5-year warranty (Best in the business) - Dyson customer support - Suction power - Accessories (price is very good too) - Cleaning power - Ease to clean and maintain - Lifetime...[0.8]

instructions (2)

• ...iPods, two vacuums, a treadmill, etc., you get the idea). The instructions that come with the Dyson are bad , I admit. This may be partly due to the fact that it is made...[-0.6400000000000001]
• ...figure out how to place the tools in their slots. The directions/ instructions are very poorly written. I don't mind the lack of a light at the front, though...[-0.8]

reliability (15)

• ...I was really excited to get my new Dyson vacuum cleaner. It worked great the first few times I used it, but then I started to have problems...[1.0]
• ...wouldn't buy another Dyson if I were you unless you plan on it never having any problems ....[1.0]
• ...terrible experience with it. The DC14 was a wonderful vacuum and worked flawlessly for the pass 2-3 years. But after only 1 time of use with DC17...[1.0]
• ...now, I can say that my initial assessment was spot on. I have not had one single problem with the machine and it has performed brilliantly. You won't believe...[1.0]